Introduction

At Glow Marketing (Pvt) Ltd, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or interact with our services. By using our site, you consent to the practices outlined in this policy.

Information We Collect

We collect different types of information to provide and improve our services:

• Personal Information: This includes your name, email address, phone number, billing and shipping address, and any other information you provide when creating an account, making a purchase, or contacting us.

• Payment Information: Your payment details, such as credit card number or other payment method information, are processed securely by trusted payment gateways.

• Usage Data: Information about how you use our website, including your IP address, browser type, page views, and referring URL.

• Cookies: We use cookies to enhance your experience and track your activity on our site.

How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing: To fulfill and deliver your orders and provide customer support.

• Marketing: To send you promotional offers, newsletters, or updates about our products. You can opt-out at any time by clicking the “unsubscribe” link in any communication.

• Improve Our Services: To personalize your shopping experience, analyze site usage, and improve website functionality.

• Security: To protect our users, prevent fraud, and comply with legal obligations.

How We Protect Your Information

We implement robust security measures to protect your personal information, including secure servers and encryption technologies. We also limit access to your data to authorized personnel only.

Sharing Your Information

We do not sell your personal information to third parties. However, we may share it with trusted service providers for the following purposes:

• Payment Processors: To process your payments securely.

• Shipping Partners: To deliver your orders.

• Legal Compliance: If required by law, we may disclose your information to comply with a legal request or enforce our policies.

Your Rights and Choices

• Access and Control: You can access, update, or delete your personal information by contacting us or logging into your account.

• Opt-Out of Marketing: You can opt-out of marketing communications at any time.

• Cookies Management: You can control cookies through your browser settings.

Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under this age. If you believe we have inadvertently collected such data, please contact us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Please check this page periodically to stay informed about how we protect your personal data.

Contact Us

If you have any questions about this Privacy Policy or our practices, feel free to reach out to us:

• Email: Info@glowmarketing.lk

• Phone: +94 77 100 83 82